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What is a VoIP Phone System?

Most likely you have heard of VoIP phone systems, but may not know much about them. You may even have heard that many businesses are switching to VoIP phone systems, but are they right for your business?

Trimen Computer Systems is a VoIP provider in Johnson City. We offer a wide range of IT services for individual and small businesses, including VoIP phone systems. Below, we'll go over exactly what a VoIP phone system is and if you should consider investing in one for your small business. Call for managed IT services today!

WHAT IS A VOIP PHONE SYSTEM?

VoIP stands for Voice Over Internet Protocol, which is a fancy way of saying you make phone calls using the internet. Traditionally, you would have a landline that had to connect to a PBX box that then routes the calls to that specific device. With a VoIP phone system, the phones connect to the internet, and the VoIP service provider, such as TCS, routes the calls to whichever device you wish.

WHAT ARE THE BENEFITS OF A VOIP PHONE SYSTEM?

  • Mobility. You no longer have to be in the office to receive calls; you can receive calls on any device with an internet, such as a laptop or your cell phone. You can also receive calls while out and about as long as you have an internet connection.

  • Can integrate with other devices. Many VoIP phone systems can integrate with other devices, such as your business's CRM or customer relationship management software.

  • Incredibly affordable. All you need is the app downloaded to your device, which you can get for free, an internet service, and your device. No other hardware is necessary, which means there is nothing to break or maintain either. PBX boxes are expensive and need to be maintained, which you need for traditional landline phones.

IS A VOIP PHONE SYSTEM RIGHT FOR YOUR BUSINESS?

As you can see, there are many advantages to a VoIP phone system. However, the major disadvantage is that you need a high-quality, reliable internet connection. Most of the time, this is not a problem. However, if you are unsure about the reliability of your internet connection with regards to upgrading to a VoIP phone system, Trimen Computer Systems can help. We offer managed IT and network services, as well as our small business phone services in order to ensure your business's IT system is up to par. Contact us to learn more today!

CHOOSE TCS FOR ALL YOUR BUSINESS COMPUTING NEEDS

TCS offers exceptional IT support for Johnson City businesses, from our managed IT services to cloud servers and network services. We also offer computer troubleshooting and repair. Our mission is to help you no matter what your computing problem may be. If you are unsure about something your computer is doing, give us a call. We can troubleshoot over the phone to see if that will help; if not, we'll get you scheduled right away (often the same day) so that there are no hiccups in your business's operations or functionality. With years of experience, our IT technicians can help. Call us for a free quote today!

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