Johnny Clayton Executive DirectorIMMEDIATE AND KNOWLEDGEABLE CUSTOMER SERVICE, PEACE OF MIND, LIVE PERSON ANSWERING THE PHONE
In the days of always getting voicemails or phone recordings it is a breath of fresh air when the phone is answered and you are immediately talking with a live person. You do not have to leave a message or wait for a team member to call you back to start getting someone to start helping you answer a question or solve a problem. Trimen Computers Systems, LLC have technicians on hand to start talking with you about your problem and helping you get it solved the first time. Hiring Trimen Computer Services has been one of the best decisions I have made at Hohenwald Housing. I can count on them to keep our IT systems up to date, secure and running efficiently.
Hohenwald Tennessee Housing Authority
William Blankenship Executive DirectorFAST RESPONSE TIME, SOLVE PROBLEMS THE FIRST TIME, HIGHLY RATED CUSTOMER SERVICE
One of the best advantages to having Trimen Computer Systems, LLC as our IT service provider is how fast they respond when an IT issue arises. They are immediately available to answer questions that we might have and solve any problems without putting us off. Their customer service is second to none and every time we call we feel like we are their first priority. I would recommend hiring them for their affordable IT service that is friendly, knowledgeable, accessible and extremely easy to work with.
Prattville Alabama Housing Authority
Shirley Erazo President/CEOHAVE EXCEEDED OUR EXPECTATIONS IN COST EFFECTIVENESS AND EFFICIENCY, PROFESSIONAL CUSTOMER SERVICE
We have received multiple benefits after acquiring the services of Trimen Computer Systems. The cost effectiveness they provide includes products that meet your needs and work, while also providing professional customer service that goes beyond your expectations. The Trimen Team are highly efficient professionals in the IT Industry and are always available to assist in any task presented, at any time. They have given us back the comfort we were lacking with our previous vendor. I highly recommend this company for all IT Managed Services.
Delray Beach Florida Housing Group
Nettie Goodwin Executive DirectorPEACE OF MIND, HOUSING AUTHORITY KNOWLEDGE, SYSTEMS ARE SECURE
Trimen Computer Systems, LLC takes care of our business and it is a comfort having their knowledge of housing authority systems. I have peace of mind and am worry free knowing my systems are secure in their hands. Trimen Computer Systems, LLC has met my expectations of providing excellent customer service.
Housing Authority of the City of Talladega, Alabama
Beth Bruce Executive DirectorDILIGENT AND EXPERT STAFF, IMMEDIATE ACCESS, GREAT ASSET TO OUR HOUSING AUTHORITY
Before engaging Trimen Computer Systems, LLC I was the IT person at our small business. We now have access to a great staff who are diligent and tenacious in solving our problems no matter how big or small they may be. With other IT firms we were placed on a backburner to their larger clients, however, with Trimen Computer Systems, LLC we had immediate access to a level of expertise that we were missing. They are friendly, understanding and never make you feel computer illiterate. Trimen Computer Systems, LLC is a great asset to our business, in a sense a great group of co-workers. I couldn’t ask for a better IT firm and a group of people to work with.
Reidsville Georgia Housing Authority
Greg Price Executive DirectorPEACE OF MIND, GREAT CUSTOMER SERVICE, SECURE SYSTEMS THAT WORK
Trimen Computer Systems, LLC. has great people working for them who will get your job done right. They are easy to get in contact with and have even approached us in a proactive way working with us to keep our systems running smoothly and effectively. We appreciate their communication especially with the security tips they provide to keep us knowledgeable about enhancing the security to our systems. We would recommend Trimen Computer Systems, LLC for their excellent customer service and for the peace of mind they give us knowing that our systems are being handled securely and professionally by knowledgeable friendly staff.
Greater Gadsden Alabama Housing Authority
Lafayette Georgia Housing Authority“Reliable, Timely Service, Solving Problems, Accessible 24/7”
When our staff works from home or outside of normal business hours, Trimen Computers is always available to walk us through whatever problems we may encounter. Trimen Computers Systems is accessible 24/7 and they mean it. Whenever any staff has an issue, we can call knowing their dedicated staff will answer the phone and will be able to fix our problem that day, without fail. During staffing issues, I realized I was going to be the only person working. I called Trimen Computer Systems and told them my dilemma and asked for help with the phones. They reassured me that no calls would be missed and made sure I could get all incoming calls on my phone. They do whatever we need, to help us to get our job done.
“Choose Trimen, You Won’t Regret It!”
Trimen Computers are the very best IT technicians we have worked with! Anytime we have an issue we receive prompt service and there has not been any IT problems they couldn’t fix. Since beginning to work with Trimen, our time has been better utilized allowing us to focus on our work and not computer difficulties. No matter how many customers they serve, Trimen always make us feel like we are their #1 priority. Now we have no worries about any IT issues whatsoever and would not hesitate recommending Trimen Computers.
Kris Lord
Executive AssistantMurfreesboro Housing Authority
Chereka Belton Executive Director“Customer Service That Doesn't Fall By the Wayside With Amazing Response Time.”
Trimen Computer's customer service is awesome and stands out from other IT firms since business customer service has fallen to the wayside. Trimen's response time is amazing and all technicians are helpful, knowledgeable and provide quick resolution. They made our transition to remote work smooth with patient and clear instructions that made us feel they were right there with us. You will not be disappointed in hiring Trimen Computers.
Rockingham Housing Authority
CAPABLE, EXCEPTIONAL PERFORMANCE, DEPENDABLE
HVAC, Inc. has utilized the capable IT services of Trimen Computer Systems for over 14 years. We have been extremely pleased with their exceptional performance.
When an in house IT person is not an option, you need reliable, capable consultants to effectively offer solutions in a timely manner. Trimen offers those solutions with dependability, diligence, expertise, and a dedication to your needs.
Trimen Computer Systems will meet your IT needs with effective solutions. They are friendly, knowledgeable, and truly a pleasure to work with.
Priscilla Ward
VP AdministrationHVAC, Inc.
CONSISTENT FIRST-CLASS SERVICE
Trimen Computer Systems has provided consistent first- class service in assisting me with wireless mesh installation, remote bridge installation, fiber optic interface as well as other control and internet service issues. I would highly recommend their services.
Scott Kiscaden
CEOBlue Ridge Services, LLC
Bristol Tn Housing AuthorityEXTENSIVE PUBLIC HOUSING EXPERIENCE, OUTSTANDING SERVICE, SEAMLESS OPERATION
Trimen Computer Systems' extensive experience with public housing has proven effective in keeping my agency up and running thanks to their well-established relationship with my housing software provider (SACS.) Beginning in the year 2000, Trimen Computers has provided my agency with outstanding IT service, support, & security and provided guidance & assistance on numerous upgrades and projects such as my video surveillance, alarm, cloud & telephone systems.
Now that my agency has transitioned from on-site servers to the "cloud", my IT operations have been nearly seamless. I feel confident that my data is stored securely, along with the assurance of back-up redundancy. When catastrophic failures have occurred, the restoration time has gone from days to mere hours. I no longer have staff sitting around unproductively & unhappy clients. The need to maintain, repair, & replace an expensive server system is also no longer one of my management concerns.
